Payments and Returns

 

Payments

 

Payment can be made by ATM. In this case will be generated, at the time of purchase, the data needed to make the payment. This payment method is valid only for Portugal.

 

The customer can also choose to pay through credit card. Pop the Bubble accept Visa and Mastercard as well as PayPal.

 

The data of credit cards provided by Registered User are directly registered in the database of the administrators of the card, which does not allow access to such information by third parties. Pop the Bubble does not have access to any information about the data of the credit card used and is not responsible for any difficulties in making the payment.

 

If the Registered User chooses to use Paypal, providing the username and password of their Paypal account at the time of confirmation of purchase, will be required. In this case, Pop the Bubble does not have access to any information about the data of the credit card used and is not responsible for any difficulties in making the payment.

 

Payment can also be made ​​by bank transfer. In this case, the data required to make the payment will be generated at the time of purchase.

 

 

Returns

 

Pop the Bubble sells only items in perfect condition and always confirms the condition of the items before they are sent to the client.

 

We offer our customers quality products, always seeking partnerships with the best suppliers in the various categories that we sell. However, product returns are predictable situations.

 

If the customer wants to return the product within the first 14 days of ownership, they may do so. The product must be returned in the same packaging it was delivered.

 

To proceed with the return please contact us by email store@popthebubblestore.com, indicating that you want to return the product, always indicating the order number and we will send you, immediately, all the data and necessary steps to the return. The cost of returning the products  is at your own risk, with the exception of defective products.

 

After Pop the Bubble receive and examining the article, Customer will be informed about the right or not to return the amounts paid. The refund will be carried out as soon as possible within the period of 30 business days from the date of returning the product. The return of the amounts paid will be made using the same payment method used by the Customer when purchasing.

 

There shall be no refund of products which are not in the same condition they were received, which have been worn beyond simply opening of the packaging or which are returned after the time limit set forth in these T&C (14 business days).

 

If the return is not in accordance with these T&C, the product will be returned to the Customer with a copy of the evaluation performed and in this case, it's not due any compensation to the Customer.

 

Earrings, hair accessories, headphones with earpiece, vouchers and gift cards are not eligible for return as well as products acquired through promotions such as, Private Sales, Sale or Special Offers.

 

If you want to make a change to the order, you first must make a return and then make a new order.

 

Defective Products

 

Upon receiving the product, if it is considered that it is not in accordance with the Terms and Conditions of Sale, you should contact Pop the Bubble, within a maximum of 14 business days, through the email address store@popthebubblestore.com, informing us about the defect. Should indicate in the email the order number, reference and/or name of the article and the defect.

 

You can return the product through any postal service delivery.

 

After careful evaluation of the product you would like to return/replace, you will receive a notice via e-mail at the earliest possible date. If there is room to return or replace the product, it will be accomplished within 15 business days from the date that e-mail message confirming the return or replacement of the product was sending.

 

If the return is not in accordance with these T&C, the product will be returned to the Customer with a copy of the evaluation performed and, in this case, it's not due any compensation to the Customer.

 

The amounts paid for products returned defective will be refunded in full, including all shipping costs. The refund will be made ​​via the same payment method used to purchase.

 

So that we may proceed with the return shipping cost, we need you to send us a copy or scan of the order proof of shipping (invoice must be requested at the postal delivery service upon delivery of the order).

 

All the rights recognized by the law will be safeguarded.